Au999's Terms and Conditions — Fully in Bangla

1 General Terms & Introduction

These terms and conditions constitute a legal agreement between au999 (bundles.au999.win) and the user. By accessing the au999 platform or using any of its services, you automatically agree to these terms. If you disagree with any part of them, please discontinue use of the site.

Au999 is an online betting and gaming platform operating under an international gaming license. We offer a wide range of entertainment options including cricket, football, slots, Live Casino, and more. These terms and conditions are subject to change at any time. We recommend checking this page regularly for updates.

2 Account Registration & Usage

To open an account with au999, you must provide accurate and truthful information. Registering with false details is strictly prohibited, and au999 reserves the right to immediately close any account found to have done so.

Registration Requirements

• Each person may register only one account.
• The name, address, and phone number provided during registration must be accurate.
• It is the user's responsibility to keep their account password confidential.
• Sharing your account with anyone else is strictly prohibited.
• You are required to submit all documents necessary for KYC verification.
• Opening multiple accounts from the same device or IP address is prohibited.

Once registration is complete, a verification code will be sent to your mobile number or email. Your account will not be activated until verification is done. After verifying, you will have full access to all platform features.

3 Age Verification & Minor Protection Policy

Au999 complies with Bangladesh and international law. You must be 18 years of age or older to register on this platform. By registering, you confirm that you meet this age requirement.

• You may be asked to verify your age at any time using a national ID or passport.
• Your account will be temporarily suspended if verification documents are not submitted.
• Parents should use parental controls to manage their children's access to devices.

4 Deposit & Withdrawal Rules

All deposits and withdrawals at au999 are fully transparent and secure. Transactions can be made via bKash, Nagad, Rocket, and bank transfer. Every transaction is protected with SSL encryption.

Deposit Conditions

• Minimum deposit amount: BDT 500.
• Deposits are credited to your account instantly.
• Only use payment methods registered in your name.
• Third-party payments are not accepted and will be returned.

Withdrawal Conditions

• Minimum withdrawal amount: BDT 1,000.
• Withdrawal requests are processed within a maximum of 24 hours.
• KYC verification must be completed before a withdrawal can be made.
• Wagering requirements must be met before withdrawing bonus balance.
• Additional verification may be required for suspicious transactions.

5 Bonus & Promotion Terms

Au999's bonus and promotion offers are designed exclusively for our members. Each bonus comes with specific terms that must be met.

• The welcome bonus is available to new members only and applies to the first deposit.
• A minimum 10x wagering requirement applies before bonus funds can be withdrawn.
• If the same person claims bonuses through multiple accounts, all associated accounts will be closed.
• Bonus offers are valid for a specified time period only.
• Au999 reserves the right to modify or cancel any bonus offer at any time.
• Cashback bonuses are credited directly to your balance and can be withdrawn without any wagering requirement.

Full terms for each promotion are listed on that promotion's page. Please read them carefully before claiming any bonus.

6 Betting Rules & Markets

When placing bets at au999, certain basic rules apply. Once a bet is confirmed, it cannot be changed or cancelled, so please review your selections carefully before submitting.

• Bets cannot be cancelled once confirmed.
• Au999 reserves the right to void bets placed at abnormal odds due to a technical error.
• If a match is abandoned, the bet is voided and the stake is refunded.
• Live betting odds can change at any time.
• Maximum bet limits are set individually for each market.
• In the event of a dispute over scores or results, data from international sports data authorities will be treated as final.

Au999 offers betting across more than 30 sports categories, including cricket, football, tennis, basketball, and kabaddi. Each category has its own detailed rules, available in the Sports Betting section.

7 Prohibited Activities

• Registering with a false identity or fraudulent documents.
• Operating multiple accounts under the same identity.
• Bonus abuse or bonus scheme exploitation.
• Money laundering or illegal fund transfers.
• Attempting to hack or manipulate the platform's software.
• Unauthorized access to another user's account.
• Match fixing or betting using insider information.
• Placing bets using automated bots or scripts.

If any such activity is detected, au999 reserves the right to notify the relevant authorities. All account balances will be forfeited and legal action may be taken.

8 Account Suspension & Closure

Au999 reserves the right to suspend or permanently close any account without notice under the following circumstances:

• Violating the terms and conditions.
• If KYC verification fails or submitted documents are found to be fraudulent.
• When suspicious financial activity is detected.
• Accounts that have been inactive for an extended period (more than 12 months).
• When the user requests account closure.

You can close your account at any time by contacting our support team. Please withdraw any valid balance before closing your account.

9 Privacy & Data Protection

Au999 is committed to protecting your personal information. Data we collect is used solely to improve our services and meet legal obligations. We do not sell your information to third parties.

• All personal data is stored with SSL encryption.
• Payment details are processed directly by the payment provider — au999 does not store card numbers.
• Full details of our privacy policy are available on a separate page.

For more details, visit our Privacy Policy View page.

10 Responsible Gaming

Au999 believes gaming is a form of entertainment, not a source of income or a solution to financial problems. We encourage members to play responsibly and have support resources available for those who need them.

• You can set your own daily or weekly deposit limits.
• You can take a temporary break with a cooling-off period.
• Self-exclusion is available.
• Our support team is available to help if signs of problem gambling are identified.

For more details, visit our Responsible Gaming View page.

11 Dispute Resolution

For any disputes or complaints, please contact our support team first. Most issues are resolved within 48 hours.

• Once a complaint is submitted, you will be issued a ticket number.
• For complex disputes, third-party mediation is available.
• All disputes will be handled in accordance with the guidelines of the relevant licensing authority.

12 Right to Modify Terms

Au999 reserves the right to amend these terms and conditions, in part or in full, at any time. Members will be notified of significant changes via email or in-platform notifications. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

The latest terms are always available on this page. The "Last Updated" date at the top of the page indicates when changes were last made.